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Terms and Conditions

Last updated: 27 September 2026

This is a translation. If the Dutch and English versions differ, the Dutch version prevails.

Branch (sole proprietorship, eenmanszaak)
[ADRES]
Chamber of Commerce (KVK) number: 42001190
VAT number: [BTW-ID]
Email: contact@infobranch.nl
Phone: +31 6 45055904

Article 1 – Scope

  1. These terms apply to all offers from and agreements with Branch.
  2. Our services are intended only for clients acting in the course of a profession or business. “Client” means the company or entrepreneur that enters into an agreement with Branch.
  3. The client's own general terms do not apply unless Branch agrees to them in writing.
  4. Deviations from these terms only apply if agreed in writing (including by email).

Article 2 – Offers and prices

  1. Offers are non-binding and valid for the period stated in the offer.
  2. All prices are in euros and exclude 21% VAT, unless stated otherwise.
  3. Work outside the agreed package, such as extra shoot days, is charged separately at the rates in the offer.

Article 3 – Formation and term

  1. The agreement is formed as soon as the client accepts the offer in writing or electronically.
  2. The term equals the duration of the Plan of Action in the chosen package (12 or 24 months), as stated in the offer.
  3. After the first month (see Article 4) the agreement cannot be terminated early, except where the law allows it.
  4. Any extension after the term ends is agreed in writing.

Article 4 – Trial month

  1. The first month of the agreement is a trial month. During the trial month the client can terminate the agreement in writing, effective at the end of that month.
  2. After termination during the trial month the client owes no further monthly fees. Amounts already paid for the trial month are not refunded.

Article 5 – Payment

  1. Monthly fees are collected monthly in advance by SEPA direct debit through Mollie. The client provides a mandate for this.
  2. If a direct debit fails, or a correctly collected amount is reversed, the client must pay the amount within 14 days of our notice.
  3. If the client does not pay on time, statutory commercial interest (Art. 6:119a Dutch Civil Code) is due without further notice of default, and reasonable collection costs are charged to the client.
  4. Branch may suspend its work for as long as a payment that is due remains unpaid.

Article 6 – Performance

  1. Branch performs the assignment to the best of its knowledge and ability. This is an obligation of effort: Branch does not guarantee any particular revenue, growth or other result.
  2. Stated deadlines are target dates, unless expressly agreed otherwise in writing.
  3. The client makes sure Branch receives all information, materials and access it needs in good time. Delays caused by the client are at the client's expense.
  4. The client guarantees that materials it supplies (such as texts, photos and logos) do not infringe the rights of third parties.

Article 7 – Intellectual property

  1. All intellectual property rights in what Branch creates remain with Branch until the client has paid everything it owes.
  2. After full payment the client may use the delivered final results without restriction for its own business.
  3. Branch may show delivered work in its portfolio and on its website, unless the client objects in writing.

Article 8 – Liability

  1. Branch's liability is limited to direct damage and to no more than the amount the client paid Branch in the three months before the event that caused the damage.
  2. Branch is not liable for indirect damage, such as lost profit, lost revenue or reputational damage.
  3. These limitations do not apply in case of intent or deliberate recklessness by Branch.
  4. A claim for damages lapses if it is not reported to Branch in writing within 12 months after the client knew or should have known of the damage.

Article 9 – Confidentiality

Both parties keep confidential information they receive from each other secret, also after the agreement ends.

Article 10 – Force majeure

In case of force majeure, such as illness, outages at third parties or government measures, Branch may suspend performance. If the force majeure lasts longer than two months, either party may terminate the agreement in writing for the part not yet performed.

Article 11 – Package 4 (Partnership)

Package 4 is subject to additional arrangements set out in a separate written agreement. In case of conflict, those arrangements prevail over these terms.

Article 12 – Governing law and disputes

  1. All agreements with Branch are governed by Dutch law.
  2. Disputes are submitted to the competent court in the district where Branch is established.

Article 13 – Changes

Branch may change these terms. For running agreements, changes only apply after they have been announced to the client at least 30 days in advance.